OUR Clients

Michael Cusack H&S Executive Inland Fisheries Ireland

Following a tender competition ICSE Conflict Management was contracted by Inland Fisheries Ireland to develop a bespoke conflict management training course for fisheries officers…


Public SectorClient

“ICSE worked with us to meet the unique needs of our business for two distinct areas. They met on-site directly with staff in the West and in Dublin to analyse the specific…


Paddy DevereuxLuas Green Line Customer Experience Manager

“We at Transdev (LUAS Light Rail Operators) have utilized the services of ICSE to deliver a Conflict Management Training Course specifically tailored to our needs…


Derek CarterLearning & Development Manager, ARAMARK Ireland

“From the initial discussion around our needs, right through the research, design and delivery phases, Mark and the team at ICSE set themselves apart from…


Liz SmythAPCOA Parking Ireland Limited

“ICSE’s course was very interactive, practical and tailored to our industry needs. An enjoyable learning environment with an enthusiastic…


Barry O’HalloranSea Fisheries Protection Authority

“In early 2009, the SFPA determined a need to devise a training module for its staff to equip them with the capabilities of dealing with conflict and confrontational…

ICSE Conflict Management

Tailored Solutions For Every Sector

Client Testimonials

Seán Brady, Transdev

Excellent, clear & concise presentation on conflict management, with plenty of back up and discussion. Good involvement and inout from all attending the course and all angles explored and clarified.

Bláithín Maunsell, Sea Fisheries Protection Agency

I thought the way we listed what we wanted covered at the start and how we went over that list again on review at the end was particularly good. It reinforced what we had learned with relevance to conflict situations we encounter on a day to day basis.

Alan Mullery, Sea Fisheries Protection Agency

The instructor was able to demonstrate many techniques, another perspective to conflict management increased my personal awareness to conflict not just in work but outside also.

Paul Deere, Transdev.

Role play was very good & the instructor was very informative.

Rose Kearns, APCOA Parking Ireland

Very entertaining, relaxed and comfortable course.

Des Byrne, Longford Fire Services

All firefighters would benefit from a course like this.

Karena Connelly, Longford County Council

Very useful course. It gave understanding of levels in dealing with conflict.

Peter Migdaí, Aramark Ireland Excellent.

I definitely feel more comfortable and safer because of it.

Jacqui O’Connor, Waterford IT Campus Services.

Very worthwhile with a hands on practical approach. Overall excellent training.

Neassa Doherty, NUI Galway Student Union

I found this course very accessible and it has given me a greater understanding of personal safety.

Alan Kean, APCOA Parking Ireland.

Everyone in the class was included. The instructor too was great making sure everything was understood.